Job Team Lead (Full-Time) - Guildford Town Centre, Surrey

Job Description

As a Team Lead, you will report to the Store Manager and support the Management Team in fostering an inclusive, positive team environment. You will play a key role in driving store success by leading the team to achieve sales and profit goals, while also contributing to recruiting, performance management, training, and development efforts. Your adaptability to changing situations, environments, responsibilities, and schedules will be essential to your success in this role.

Day In The Life

• Drive the store’s performance by ensuring alignment with company objectives and key performance indicators (KPIs).
• Lead daily operations by effectively managing policies, procedures, shrink/loss prevention, payroll, reporting, and staff scheduling.
• Execute merchandising strategies while maintaining a clean, consistent, and welcoming store environment that enhances the customer shopping experience.
• Coach and mentor team members through regular feedback and on-the-spot training to support their development and improve performance.
• Foster open and effective communication with the Store Manager and District Manager to ensure alignment and operational efficiency.